Employee & Family Resources (EFR) offers a Student Assistance Program (SAP) designed to assist students, families and schools with a wide variety of personal and family issues that can impact student behavior and achievement. SAP provides support to students and their families through in-person counseling, telephone counseling as well as written and online resources. Contact EFR Student Assistance Program is confidential and available 24 hours a day, seven days a week. Phone: 515.244.6090 or 800.327.4692 | TTY: 877.542.6488 EFR Student Assistance Program Website When to Call the SAP: Eligible Participants In-Person Appointments Daytime and evening appointments are offered. Clients will be offered up to six sessions per year, per separate issue for problem assessment and short-term counseling as well as referrals to additional resources if needed. Telephone Consultation Cultural Diversity & Language
Call the SAP for issues that interfere with your daily activities, happiness, family stability or overall wellbeing. Some of the topics a SAP counselor can help you with are:
Clinical services (counseling) is available to all students and family members.
Counseling is proved by Masters level counselors experienced in working with children and families at three locations:
Counselors are accessible by phone 24 hours a day, seven days a week. Their counselors provide support for many issues including family or relationship issues, emotional concerns, stress and other issues that you or your family member may be facing.
SAP offers counseling services in Spanish and interpreting services in American Sign Language at no cost to the family.
Student Assistance Program
